Shop For ₹999 Above and Get FLAT 5% off on your bill. Free Shipping On Prepaid Order Above ₹299

FAQs

Frequently Asked Question

Have Question? For Further Queries?

It depends on where you are residing. If you are from Tamil Nadu, Karnataka, kerala, Andhra Pradesh and Telangana( i.e. south of India) you will get your product in 2-5 working days & if you are from north we will deliver it within 3-10 days. It's just a matter of distance!

We understand that you want the best for your hair and skin, and that's exactly what we are providing. Our products are made with premium natural ingredients and formulated to address your unique health needs. Our goal is to help you look and feel your best, inside and out. All of our range of products are safe and clinically tested to curate the best hair care and skin care.

It's very simple,
1 Just Add items to your cart
2 Click on the "checkout" tab
3 Review your order and enter your details
4 Choose your payment option
5 Enter your payment details
6 Hit "submit" to place your order
7 Wait for the confirmation email & sms

If you need to change any of your details, like your email or your shipping address, just head over to your user profile and make the changes there.Log in and look for the "user profile" or "account settings" section. This is where you'll be able to edit all your personal information. That's it! Your details will be updated,

Don't worry, it's pretty simple. Just give our customer care team a call at +91 9597034343, and they'll be able to help you out.

Again, it's easy, just ring us at +91 9597034343 and our customer care executive will help you out

The best part is we offer free shipping for products that are priced at Rs 500 or above. If you are choosing cash on delivery then there will be a shipping charge of Rs 99, and for online payments, the shipping charge is just Rs 40.

That is unfortunate, but we are here to help. If you need to raise a complaint, just click on the ‘Contact us’ option and we'll get back to you as soon as possible. You can also contact our customer care team at 9597034343, or drop us an email at ecom@vcareherbsconcept.com.

First of all, apologies for the inconvenience. If you receive an item that's missing or damaged. Just send us a snap of the product on whatsapp at +91 9597034343. After the verification process, we'll check and dispatch the missing product.

Yes, someone else can collect your order on your behalf if you're not able to be there yourself.

Unfortunately it's not possible, because our delivery team works in a pre-planned manner to deliver your products without any delay. So the delivery date cannot be changed after scheduled.

If no one is there to receive your delivery, it will vary depending on your location. Anyhow you can track the progress on our website. Or contact our customer care team in case of any issues.

If you don't have an account, you can still track your order by clicking on the link provided in the SMS you receive after placing your order. Just enter your order ID to track your delivery.

Our online return policy allows you to return products that are undamaged and unopened.

If you've already opened your order, it's not possible to return it.

Of course, we have a whole section of paraben free shampoo and body washes. Take a stroll on our website and see for yourself.

When it comes to the product range, we have got you covered from head to toe! Yes we have the best hair care, premium skin care and -face care products. Also we have the best Bath soaps and Body care products along with wellness products.

At present no, but we are working towards it!

All over India, right from Kashmir to Kanyakumari and Gujarat to west bengal!

Unfortunately, it's not possible to order a product that's out of stock. But don't worry , most of the products will be restocked soon.

Just contact our customer care team and they'll be able to help you out.

No refund will be provided for online payment. However, a refund will be available for COD payments. The process may take some time, but we'll do our best to get it sorted as quickly as possible.

Yes, you can make a purchase as a guest by normally adding your address and other such relevant details including your mobile number during checkout.An OTP will be sent to your mobile number for further verification purposes.

You will receive order confirmation and tracking details on the provided email and mobile number. 

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coupen Shop For ₹999 Above and Get FLAT 5% off on your bill.

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coupen Shop For ₹999 Above and Get FLAT 5% off on your bill.